Learning Management System

Proceed to the Learning Management System

 

Instructions for LMS Learners Instructions for LMS
Group Administrators
Getting Help/Reporting an Issue

Logging on to LMS

Changing Your Password

Launching a Course/Registering for a Course

Viewing Your Training Record and Printing Your Certificate



LMS Technical System Requirements

LMS Requirements

Table of Contents

Logging on to LMS

Changing Your Password

Launching a Course/Registering for a Course

Viewing Your Training Record

Entering a New Learner

Modifying a Learner’s Profile

Resetting a Learner’s Password

Inactivating/Reactivating a Learner

Assigning Training

Deleting Training

Resetting Exam Attempts

Obtaining a List of Your Agency’s Learners

Running Reports

Entering Video Class Results (if applicable)

Assigning Manager Status

Managing Your Assigned Learners

Approving a Course

To report an issue/ask a question please follow this procedure in order to expedite a solution:

Step 1 LMS FAQ

Please refer to LMS FAQ, which includes solutions to common LMS issues.

Step 2

If you are unable to determine how to correct the issue by referring to the LMS FAQ, contact your agency's LMS Group Administrator/ LEADS Agency Coordinator (L.A.C.), since most have been trained to support the LMS.

Step 3

If your LMS Group Administrator or LEADS Agency Coordinator is unable to assist, they should report the issue to the ISP Call Center/LEADS Help Desk at 866/532-3700.

The Call Center will open a support ticket for the LEADS and LMS support team, who will contact you to resolve the issue.


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